Skip to main content

The Flooring Pros

Menu
Schedule Your Consultation
Join The Team

Privacy Policy

Effective Date: 8/7/25

The Flooring Pros (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you use our website or interact with us, including through SMS communications.

1. Information We Collect

We may collect the following types of personal information:

  • Name, phone number, email address, and other contact details
  • Location information (such as IP address or billing/shipping address)
  • Project or service-related details you provide through our forms
  • Communication preferences
  • Information about how you use our website (cookies, analytics data, etc.)

If you sign up to receive text messages from us, we will collect your mobile number and your consent to receive messages.

2. How We Use Your Information

We use your personal information to:

  • Provide and manage services, such as flooring consultations and installations
  • Respond to your inquiries and customer service needs
  • Send order updates, appointment reminders, and promotional messages (with your consent)
  • Improve our website, services, and communications
  • Comply with legal obligations and enforce our policies

3. SMS Communications

If you opt in to receive SMS messages from us, you may receive messages such as:

  • Appointment reminders
  • Order updates
  • Special promotions
  • General service-related notifications

5. Data Security

We implement industry-standard safeguards to protect your personal data. However, no method of transmission or storage is 100% secure.

6. Your Rights and Choices

You may:

  • Update or correct your information by contacting us
  • Opt out of marketing emails or SMS messages
  • Request deletion of your personal data

7. Contact Us

If you have questions about this policy, email us at:

📧 info@theflooringprosinc.com

📞 704-628-8052